Work From Home

Teach Call Center Agents Virtually as a Trainer for Concentrix in Ohio

Know call-center best practices so well that you could teach them? Concentrix could use your help. 

The customer-service outsourcing company is hiring a temporary call center trainer to lead programs for customer service agents — all online.

While remote, applicants for this position must be based in Ohio. You’ll also need a bachelor’s degree with “proven experience in training methodologies.” Two or more years of experience are preferred.

Call Center Trainer at Concentrix

Responsibilities include:

  • Preparing and teaching call center training materials in a virtual classroom environment.
  • Tracking and managing the progress of your students.
  • Measuring the effectiveness of training programs through feedback, surveys and focus groups.

Applicants for this position must have:

  • A bachelor’s degree.
  • Experience with training methods.
  • Proficiency with Microsoft Office.

Check out related work-from-home stories:

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Adam Hardy is a staff writer at The Penny Hoarder. He writes about the gig economy and legit work-from-home jobs. Read his ​latest stories, or say hi on Twitter @hardyjournalism.