Work From Home
The Community Company Is Hiring an Online Manager — No Degree Required
Remote job? Check. Full-time hours? Check again. Paid time off, health benefits and a 401(k)?
Ding ding! Folks, we just might have a winner on our hands.
The Community Company is in the business of building and managing online communities for various brands, and it is currently hiring a community manager.
This is a full-time, remote position and available to candidates across the country. But if you live in the Boston area, you do have the option of working out of the company’s office — ya know, in case you feel like seeing people every once in a while.
As a community manager, you’ll spend your time managing the company’s online platforms, facilitating engagement between members and basically ensuring that things go smoothly.
No formal education is required, but interested applicants should have some sort of previous experience managing an online community or forum.
After all, the word “community” is literally in the job title. And company name.
Community Manager at The Community Company
- Managing day-to-day community activities, such as facilitating engagement between members and responding to contributions or concerns.
- Ensuring community guidelines are adhered to through moderation.
- Encouraging community member contributions.
- Using community activity to develop and coordinate programs.
- Taking requests from community members and connecting them to other teams as needed.
- Staying up to date on benefits and services that come with membership.
- Training new team members as needed.
Applicants for this position must have:
- Previous experience working with online communities, performing tasks such as moderation and onboarding.
- Understanding of online platforms and software.
- Strong writing, grammar and communication skills.
- Ability to be efficient while working independently.
- Empathy and a dedication to community work.
- Previous remote-work experience (a plus).
- Knowledge of startups, enterprise technology or small business communities (a plus).
- Medical, dental and vision coverage.
- 401(k) with 4% company match.
- 12 paid holidays.
- Two weeks paid time off.
Kaitlyn Blount is a staff writer at The Penny Hoarder.