UnitedHealth Group Is Hiring a Spanish-Speaking Telephonic Care Navigator

If you speak Spanish and don’t mind talking on the phone, UnitedHealth Group has a full-time, work-from-home position that could be a great fit. You’ll be scheduling appointments and enrolling patients.

This is a 40-hour per week position that requires you to work from 9 a.m. to 5:30 p.m. EST. There is also some potential for overtime. It’s a great opportunity to get started with the company ranked number 6 on the Fortune 500 list. 

Bilingual (Spanish) Telephonic Care Navigator at UnitedHealth Group

Responsibilities include:

• Making outbound and receiving inbound member calls.
• Scheduling appointments.
• Enrolling new patients and entering into the systems.
• Handling customer service inquiries.
• Providing top-notch customer service to both providers and enrollees.
• Preserving confidentiality with health information according to state and federal regulations, including HIPAA.

Applicants for this position must have:

• Ability to speak both English and Spanish.
• High school diploma or equivalent.
• At least one year of call center experience or experience using a phone and a computer as your primary work tools.
• Intermediate knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Availability to work Monday to Friday, 9:00 am to 5:30 pm EST 
• A private, dedicated work area that is quiet and free of distractions.
• High-speed internet service.

Check out related work-from-home stories:

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.