Work From Home

The Disney Store Is Hiring Customer Service Reps in Arizona ($12/Hour)

Adam Hardy

by Adam Hardy

Contributor

Work for the Happiest Place on Earth from the second happiest place on earth — your home.

Ring any Belles? It’s Disney. The entertainment giant needs people from Arizona to fill these guest services (Disney-speak for customer service) positions with its Disney Store brand. (Here’s why companies sometimes restrict location for work-at-home jobs.)

Disney wants cheerful and helpful Cast Members (also Disney-speak, for employees) to create “magical moments for guests of all ages” — or, at least, guests old enough to use the phone. 

The part-time guest services rep will handle inbound and outbound calls and emails, resolving Disney customer issues or directing escalated issues to the appropriate managers when necessary.

According to Glassdoor, part-time employees are eligible for retail and Disney Parks discounts, which include deals on merchandise and free park tickets.

Pay starts at $12 an hour.

Guest Services Representative at Disney Store

Responsibilities include:

  • Answering inbound calls and emails from Disney Store customers.
  • Resolving customer questions and issues with enthusiasm.
  • Making outbound calls as instructed by supervisors.
  • Referring escalated concerns or issues to appropriate managers.
  • Assisting supervisors, training staff and other team members with guest service-related tasks as assigned.

Applicants for this position must have:

  • A high school diploma.
  • A residence in Arizona.
  • Bilingual skills in Spanish, German, French and Italian (preferred).
  • Customer-service experience (preferred).
  • High-speed internet connection.
  • An ability to work some nights, weekends and holidays.

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Adam Hardy is a staff writer at The Penny Hoarder. He writes about the gig economy and legit work-from-home jobs. Read his ​latest stories, or say hi on Twitter @hardyjournalism.

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