4 MIN READ
3 Legit Work-From-Home Jobs That Pay Well and Have Great Benefits
Working from home has many perks — especially if you know how to avoid the very avoidable expenses.
I do it once a week — big fan.
So if you’ve been meaning to apply for a new job, here’s your no-excuses head start: We found three awesome companies hiring work-from-home employees, benefits included.
1. A Humbly Confident Part-Time Support Rep for You Need a Budget
We wrote about this position way back when (last October). You Need a Budget (or YNAB) is, once again, seeking part-time, work-from-home support reps.
If you didn’t catch the gist from its name, YNAB is a budgeting software. It started back in 2004 and continues to thrive. That’s probably because it strives to treat its clients as good as gold through its customer support system.
And you could become part of that. As a support rep, you’ll help YNAB customers have the best experience possible by answering questions, solving problems, offering advice and being nice.
Quantitatively, you should be able to answer at least 60 emails in a four-hour shift and juggle something like three live chats at once. Bonus points if you’re already a fan of YNAB and have customer support experience.
If you successfully pass the eight-week trial period (it’s paid — $13 an hour), you’ll then work 20 to 30 hours a week and earn $13 to $17 an hour. You’ll do this from anywhere with reliable internet.
Perks include being forced to take vacation (just kidding, but YNAB takes vacay seriously) and options to open a traditional or Roth 401(k).
If you’re interested, read the full job listing and apply.
(Do note that this job is always open and operates on a rolling basis, so don’t feel like you have to skip the gym to apply — though this could be a good excuse.)
2. Customer Support Advocate at Kayako
Here’s another “work from anywhere with internet connection” job!
Kayako is a customer service platform that helps companies improve their customer relationships. If you’re a big fan of customer service, this might be a fit.
Your primary responsibility will be to answer customer questions through chat, email and a community forum. To do so, you should be (or become) an expert on Kayako features.
To succeed, you’ll need excellent communication skills, at least a year of experience in customer support and know a little something about computers (like, what’s a cache?).
My favorite part of the job listing are the benefits: stock options, unlimited paid time off, a pension, private health insurance package (including 50% off a gym membership), all the gear you need, flexible hours and child care vouchers… among other perks.
If you’re interested in learning more, check out the job listing on Go Remote, and apply there.
3. Customer Supporter for FullStory
Want the full story? OK, so technically, this job is offered by The Yeoman, a “community of support experts.” (We wrote about the company when it was hiring agents to work with Vimeo.)
Now, it’s hiring customer supporters for FullStory, an app for websites that gathers customer experience data to see what’s working and what’s not.
The only catch: You’ll work remotely from the Eastern time zone. (You’ve gotta live there.) Also, FullStory gives priority to those who live in Michigan, New York, South Carolina and Virginia.
As a customer supporter, you’ll advocate on behalf of customers with FullStory’s designers, engineers and other stakeholders. To do so, you’ll manage and develop support documentation and processes, and create productivity-improving tools.
Ultimately, you’re there to make the customers happy.
In addition to being empathetic and passionate, you should have strong written English communication skills, previous technical support experience (at least two to four years) and a high school diploma, though some college is preferred.
The benefits are nice: flexible work location, “competitive” salaries and benefits, and a new computer. The company also apparently communicates with a lot of memes and animated GIFs, so that’s cool.
If you’re interested in reading the entire job posting, check it out on Workable. You can apply there, too.
Writer’s note: I emailed The Yeoman for a better idea of what a “competitive” salary is. I’ll update you here when I hear back!
Your Turn: Are you applying to any of these jobs?
Carson Kohler (@CarsonKohler) is a junior writer at The Penny Hoarder.