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If You Shopped On Amazon.com This Year, It Might Owe You A Partial Refund

Dana Miranda, CEPF®

by Dana Miranda, CEPF®

Contributor

Amazon prime shipping box
Aileen Perilla/The Penny Hoarder
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You mean well, but sometimes you forget that wedding, baby shower or birthday is coming up until it’s three days away. So you order the perfect gift on Amazon and fork over a week’s salary for expedited shipping.

But here you are, ready to leave for the party (dressed spectacularly, we might add) — and the package hasn’t arrived. Ever had that happen?

Amazon Will Give You a Partial Refund

You could call Amazon and negotiate a refund. But that involves a whole set of #FirstWorldProblems, like waiting on hold and talking on the phone.

With a new delivery monitoring system from Capital One Shopping Price Protection, you could get a refund with no extra work.

We’ve talked about Capital One Shopping Price Protection before. It’s the tool that scans your online shopping receipts and monitors major retailers for price drops. If the price goes down on something you bought, Price Protection gets the retailer to pay you the difference.

Its new delivery monitoring service has a similar mission: Save you time and effort getting refunds you deserve. Here’s how it works:

  1. It checks your email for receipts to find guaranteed delivery dates.
  2. It tracks the package using UPS or the retailer’s shipping tracking.
  3. If the delivery is later than guaranteed, Price Protection will send you an email with instructions on how to file a claim with the retailer to get you compensation.

How Much Money Can You Get Back?

Capital One Shopping Price Protection monitors more than 25 major retailers — so your refund will depend on the store’s shipping policy.

With Amazon, for example, a late delivery means you’re eligible for “a refund of any shipping fees associated with the order in question,” according to its policy. Prime members (who get free two-day shipping) may also be eligible for additional compensation.

Price Protection’s price-match and delivery monitoring services are totally free. That means all that shipping cost goes back in your pocket.

Disclosure: Capital One Shopping Price Protection compensates us when you sign up using the links we provide.

Dana Sitar is a writer and editor at The Penny Hoarder. Say hi and tell her a good joke on Twitter @danasitar.