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Sitel Group Is Hiring 3,500 Customer Service Reps Starting Oct. 23

Carmen Mandato/The Penny Hoarder


Thousands of seasonal and full-time jobs at Sitel are up for grabs, and there are many ways to land one.

The global customer service management company plans to fill 3,500 positions across North America during its “National Hiring Day” on Oct. 23 (though the event name implies it is only one day, recruitment will continue through the end of the year).

On-site and work-from-home jobs are available. All you need are a high school diploma (or equivalent) and basic computer literacy skills to qualify.

Sitel is using some creative methods to fill these openings. Applicants can land a job in several ways:

The online career fair runs from 11 a.m. to 8 p.m. EST. To attend, sign into Sitel’s virtual career portal and create a username. Be sure to update your browser and Adobe flash player to the latest versions.

Proper preparation for on-site hiring events is key as well. It’s best to come interview-ready to both the virtual and on-site events.

If you live farther than 50 miles from a Sitel location, the company has work-from-home customer service jobs available anywhere in the U.S. These positions are already accepting applications.

Seasonal positions have potential to grow into long-term careers, a Sitel press release says.

Full-time employees can expect a benefits package with:

  • Medical, dental and vision insurance
  • 401(k) retirement program with company matching
  • Paid time off
  • “Lucrative bonus and incentive opportunities”

Sitel’s announcement is the latest in a slew of big employers hiring en masse. In light of record-high job openings and record-low unemployment numbers, employers across the U.S. are faced with a labor shortage.

This is good news for job seekers as labor shortages can result in wage increases and better benefits for employees while employers battle it out to recruit and retain workers.

Adam Hardy is an editorial assistant on the Jobs Team at The Penny Hoarder. He lives off a diet of stale puns and iced coffee. Read his full bio here, or say hi on Twitter @hardyjournalism.

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