Work From Home

AAA Is Hiring a Customer Service Rep to Work Second Shift in Maine ($14/Hr)

Matt Reinstetle

by Matt Reinstetle

Staff Writer

Attention job hunters in Maine, this gig may be for you.

AAA is hiring a customer service representative to work the second shift. This full-time position pays a base rate of $13 per hour, plus an 8% differential ($14.04) for working the second shift (the job listing does not specify hours).

Once hired, you’ll work from the AAA office in Portland, Maine, for a 12-week training program. After training is complete, you’ll be able to transition to working from home.

As a customer service rep, you’ll work in a call center environment processing member’s requests for roadside assistance.

If this job doesn’t sound like a good fit for you, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Customer Service Representative (Second Shift) at AAA

Pay: $13 per hour, plus 8% differential ($14.04)

Responsibilities include:

  • Processing member requests for roadside assistance
  • Exceeding member expectations by expressing concern for member safety
  • Updating members with the status of their requests

Applicants for this position must:

  • Have a high school diploma or equivalent
  • Successfully complete the Auto Club pre-employment assessment, background check and drug test
  • Be able to complete the training program without interruption
  • Have prior customer service experience (preferred)
  • Have excellent written, verbal and computer skills
  • Have a desire to exceed expectations and help people

Benefits include:

  • May qualify for a $0.50 increase per hour after successfully completing six months working in this position
  • Health insurance plans — medical, dental and vision
  • 401(k) and pension plans
  • Flexible spending and health savings accounts
  • Life insurance and disability coverage
  • Employee assistance program
  • Paid time off
  • Employee discounts
  • Career development and professional training
  • Monetary incentives for carpooling, walking or biking to work

Matt Reinstetle is a staff writer at The Penny Hoarder.

Apply here