Work From Home

Aetna Is Hiring Customer Service Reps and Offering $3K Bonuses

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Aetna, a health insurance company owned by CVS, needs health concierge representatives to handle customer questions about health coverage, benefits and more. This is a fully remote position, and applicants can live anywhere in any time zone.

CVS is offering a $1,000 sign-on bonus plus an additional $2,000 after 90 days of training. 

You must have a high school diploma, a COVID vaccine and it’s preferable that you have customer service experience. 

Customer Service Representative at Aetna (CVS Health)

Responsibilities include:

  • Responding to customer inquiries over the phone, through web chats or other written channels.
  • Fielding questions related to health care benefits, resources, coverage and more.
  • Educating customers on benefit plan benefits.

Applicants for this position must have:

  • A high school diploma (associate degree is preferred).
  • Some customer service experience.
  • Hard-wired internet connection with minimum download speed of 25 Mbps and an upload speed of 3 Mpbs or more.

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Adam Hardy is a former staff writer and contributor at The Penny Hoarder. Contributor Danielle Braff updated this post for 2022.