American Public University System Hiring an Entry Level Student Support Rep

American Public University System, the resource for students attending American Military University and American Public University, is hiring a student support representative.

In this remote position, you will be responsible for providing information and problem resolution to students, protecting the privacy of student accounts and using CRM and other software applications.

You must have organizational and problem-solving skills, and the ability to calmly handle escalated issues.

Student Support Rep for American Public University System

Responsibilities include:

• Providing information and problem resolution to students via phone, email and chat
• Protecting the privacy of student accounts
• Using CRM and other software applications

Applicants for this position must have:

• Organizational skills
• Problem-solving skills
• The ability to calmly handle escalated issues

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Danielle Braff is a freelance writer in Chicago.