Work From Home

AmEx Is Hiring Customer Care Pros — HS Diploma and 2 Years’ Experience


American Express is hiring experienced customer care professionals to assist with general account inquiries via phone and chat.

You must have at least two years of customer service experience and a high school diploma or the equivalent. Banking experience is preferred but not required.

Banking Customer Care Professional at American Express

Responsibilities include:

  • Helping customers with general account inquiries and requests through phone and chat.
  • Assisting with transaction and fund questions.
  • Troubleshooting customer problems.

Applicants for this position must have:

  • At least two years of customer service experience (banking experience is preferred).
  • High school diploma or the equivalent (bachelor’s degree preferred).
  • Ability to work independently.

Benefits at American Express include:

  • Medical, dental and vision insurance.
  • Backup childcare and in-home care.
  • Annual incentive awards.
  • Leadership programs.

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Danielle Braff is a freelance writer in Chicago.