Work From Home

Become an Associate Customer Advocate for an HR Solutions Company

Paycor, an HR solution company, is hiring an associate customer advocate. In this role, your primary responsibility would be to handle and respond to customer inquiries. You would troubleshoot urgent issues and do research on more complex cases, rerouting them as necessary. 

To qualify, you should be a high school graduate with some post-high school education or work experience. Multi-channel customer service experience, along with contact center experience is preferred. Since you will be working from a computer, you should be familiar with Windows-based PC software. 

Associate Customer Advocate at Paycor

Responsibilities include:

  • Troubleshooting customer issues.
  • Escalating customer problems.
  • Documenting customer cases.

Applicants for this position must have:

  • Post-high school education or work experience.
  • Multi-channel customer service experience.
  • Organizational skills. 

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Danielle Braff is a contributor to The Penny Hoarder.