Work From Home

Brokerage Company PNC Investments Hiring an Entry Level Escalations Rep

PNC Investments, a brokerage company, is hiring an escalations representative. This is a full-time remote position. Pay is not disclosed. 

You would be responsible for resolving complex issues, researching and analyzing customer complaints and documenting the problem resolution process for complaints.

You must have a college degree or work experience, customer service experience and the ability to work well with others.

Benefits include medical and prescription drug coverage, a 401(k) and dental and vision insurance options.

Escalations Representative Senior at PNC Investments

Responsibilities include:

  • Resolving complex issues.
  • Researching and analyzing customer complaints.
  • Documenting the problem resolution process for complaints.

Applicants for this position must have:

  • A college degree or work experience.
  • Customer service experience.
  • Ability to work well with others.

Benefits at PNC Bank include:

  • Medical and prescription drug coverage.
  • Dental and vision insurance options.
  • A 401(k).

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Danielle Braff is a freelance writer in Chicago.