Work From Home

Earn $16/Hr Helping Patients as a Customer Service Rep in Indianapolis

Danielle Braff

by Danielle Braff

Contributor

If you live in Indianapolis and want to help patients who are confused about their medical bills, you can earn $16 per hour with this job. 

Aerotek, a global recruiting and staffing agency, is looking for a customer service representative who can handle inbound patient calls. The patients may ask about the cost of a procedure, the reason they haven’t received a refund, the discounts available and more. You’ll receive up to 40 calls daily, each lasting about eight or nine minutes. 

To qualify, you must have at least two years of customer service experience. You also must have been employed in the last 90 days. 

Remote Customer Service Representative 

Responsibilities include:

  • Helping patients understand their bills.
  • Resolving bill complaints.
  • Interpreting explanation of benefits (EOB’s) to patients. 

Applicants for this position must have:

  • Residence in Indianapolis, Indiana.
  • Two years of customer service experience.
  • Worked in the last three months.
  • Indianapolis residency.
  • Comfort speaking on the phone while using dual monitors.

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Danielle Braff is a contributor to The Penny Hoarder.

Apply here