Work From Home

Earn $21/Hour Plus Benefits as a Customer Service Event Expert at SeatGeek

You don’t have to be a Swiftie, but you do have to love live music to be a customer service event expert for SeatGeek. This full-time remote position pays $21 per hour plus benefits.

Responsibilities include providing support for customers via email, chat and phone; using metrics and consumer insights to improve the company; and using tools including Talkdesk, Zendesk and Slack.

A bachelor’s degree (or equivalent experience) and experience working in customer service experience at a tech startup or high-volume company is preferred.

Benefits include a work-from-home stipend, flexible PTO, and health, vision, dental and life insurance.

Customer Service Event Expert at SeatGeek

Responsibilities include:

  • Providing support for customers via email, chat and phone.
  • Using metrics and consumer insight to improve SeatGeek.
  • Using tools including Talkdesk, Zendesk and Slack.

Applicants for this position must have:

  • A passion for live events.
  • Great communication skills.
  • A bachelor’s degree (or equivalent experience) and experience working in customer service experience at a tech startup or high-volume company is preferred.

Benefits at SeatGeek include:

  • Work-from-home stipend.
  • Flexible PTO.
  • Health, vision, dental and life insurance.

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Danielle Braff is a freelance writer in Chicago.