Work From Home

Earn up to $54,600 as a Customer Service Representative for Liberty Mutual

Liberty Mutual, an insurance carrier, is hiring a customer service representative to work full time from home. 

You will be required to attend a 10-week paid training session weekdays from 9 a.m. to 5:30 p.m. EST before starting your official work. 

Shifts will be between 12-1:30 p.m. to 10 p.m. EST plus one weekend day with an alternate day off midweek. 

Your salary will be between $42,300 and $54,600 per year.

You will be responsible for responding to inbound customer service inquiries, retaining policyholders who ask about canceling as well as escalating issues to appropriate teams if necessary.

You must have a high school diploma or a GED.

Benefits include health, dental and vision insurance, plus a 401(k) with company match.

Customer Service Representative at Liberty Mutual

Responsibilities include:

  • Responding to inbound customer service inquiries.
  • Retaining policyholders who ask about canceling.
  • Escalating issues to appropriate teams if necessary.
  • Developing and maintaining product, procedural and technical systems knowledge.

Applicants for this position must have:

  • Great listening skills.
  • A high school diploma or GED.
  • The ability to attend paid training sessions.

Benefits include:

  • Health, dental and vision insurance.
  • 401(k) plus company match.
  • Flexible scheduling.

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Danielle Braff is a freelance writer in Chicago.