Work From Home

Earn up to $60K as a Customer Experience Agent for Rhino

Danielle Braff

by Danielle Braff

Contributor

Rhino, a renters insurance platform, is hiring a customer experience agent.

This is a full-time job with a salary ranging from $55,000 to $60,000 plus benefits. During your first two weeks of employment, you’re expected to study for the P&C licensing course to receive your insurance licensing. 

Your responsibilities include responding to customer questions via chat, email and phone; analyzing and reporting product malfunctions; and updating the internal databases.

Along with the insurance licensing, you must have experience working in Zendesk and outstanding written and verbal communication skills.

Benefits include performance bonuses, health insurance and unlimited PTO.

Customer Experience Agent at Rhino

Responsibilities include:

  • Responding to customer questions via chat, email and phone.
  • Analyzing and reporting product malfunctions.
  • Updating the internal databases.

Applicants for this position must have:

  • Experience working in Zendesk.
  • Written and verbal communication skills.
  • The ability to thrive in dynamic environments.
  • Familiarity with technical and industry knowledge. 

Benefits at Rhino include:

  • Medical, dental and vision insurance.
  • Unlimited PTO.
  • 401(k).
  • Paid parental leave.

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Danielle Braff is a freelance writer in Chicago.

Apply here