Work From Home
Earn up to $70K as a Senior Customer Support Specialist at VitalSource
VitalSource Technologies, an education technology and digital content company, is hiring a senior customer support specialist. This full-time remote position is expected to pay $60,000 to $70,000 annually.
You will be responsible for collaborating with clients who design and develop technology applications, using customer service skills to help clients and answering client questions.
Applicants must have customer service or call center experience, great interpersonal communication skills and organizational skills.
Benefits include medical, dental, vision and life insurance; a 401(k) with company match; and 12 weeks of paid parental leave.
Senior Customer Support Specialist at VitalSource
- Collaborating with clients who design and develop technology applications.
- Using customer service skills to help clients.
- Answering client questions.
- Analyzing project requirements and developing test plans, test cases and other testing documentation.
Applicants for this position must have:
- Customer service or call center experience.
- Great interpersonal communication skills.
- Organizational skills with great attention to detail.
- Medical, dental, vision and life insurance.
- 401(k) with company match.
- 12 weeks of paid parental leave.
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- 4 Reasons for State Restrictions on Remote Jobs
Danielle Braff is a freelance writer in Chicago.