Earn up to $70K Plus Benefits as a Customer Success Team Manager at KnowBe4

KnowBe4, an on-demand interactive training company, is hiring a customer success team manager. This is a full-time remote position expected to pay $60,000 to $70,000 annually, including bonuses and commissions.

You will be responsible for making recommendations to hire, fire, discipline and promote employees; forging relationships with customers; and managing the onboarding process.

You should have experience with Google Docs and MS Office, plus at least one year of experience managing customers within a SaaS subscription model. An associate degree or equivalent work experience is preferred.

Benefits include monthly bonuses, a 401(k) with company match and fully paid medical insurance.

Customer Success Team Manager at KnowBe4

Responsibilities include:

• Making recommendations to hire, fire, discipline and promote employees.
• Forging relationships with customers.
• Managing the onboarding process. 
• Monitoring customer usage, adoption and customer health metrics.

Applicants for this position must have:

• Experience with Google Docs and MS Office.
• At least one year of experience managing customers within a SaaS subscription model.
• An associate degree or equivalent work experience and education is preferred.

Benefits at KnowBe4 include:

• Monthly bonuses.
• 401(k) with company match.
• Fully paid medical insurance.

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Danielle Braff is a freelance writer in Chicago.