Work From Home

Earn Benefits on Day 1 as a Customer Service Rep for Fiserv (26 States)

ScoreCard Research

Good listeners are needed to work as remote customer service associates at Fiserv, a global fintech and payments company. You may work from home from one of 26 states.

Your primary role is to help customers with financial transactions. You must have at least one year of experience in a customer-facing role. Prior to starting, there will be a drug, credit and background test. 

The job is available in the following states: Alaska, Delaware, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Utah, Virginia, Wisconsin and Wyoming. 

This position offers benefits that begin on the first day. Beginning Aug. 1, training lasts from 10 a.m. to 6:30 p.m. EST every weekday.

Remote Customer Service Associate at Fiserv

Responsibilities include:

  • Receiving calls from bank clients and partners, and resolving their questions.
  • Providing customer service through verbal and written communication.
  • Being a good listener and finding appropriate solutions for customers.

Applicants for this position must have:

  • At least one year’s experience in a customer-facing role, preferably in financial services or technology support.
  • Call center or remote work experience is strongly preferred.
  • Internet speeds that meet company requirements.

Benefits include:

  • Medical, vision and dental insurance.
  • 401(k) and employee stock options.
  • Paid time off.
  • Tuition reimbursement.

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Danielle Braff is a freelancer in Chicago.