Work From Home

Got Customer Service Experience? Walgreens Is Offering a Slew of Benefits

Danielle Braff

by Danielle Braff

Contributor

Walgreens is hiring a remote service desk coordinator who can be available weekends, nights and holidays. You may work from anywhere in the United States except Alabama, Washington, California, Massachusetts, DC, Alaska, Hawaii, Puerto Rico, New York and Chicago.

In this role, you’ll respond to customers over the phone and online to resolve problems in a timely manner. You will be analyzing and identifying hardware, software, procedural or communication issues, then troubleshooting the problems.

You must have a high school diploma or GED, technical aptitude and basic-level skills in Microsoft Word, Microsoft Excel and PC. 

Service Desk Coordinator at Walgreens

Responsibilities include:

  • Listening to customer concerns.
  • Identifying hardware, software and communication issues.
  • Developing and applying IT knowledge of systems to troubleshoot problems.
  • Documenting interactions and troubleshooting steps with customers. 

Applicants for this position must have:

  • A high school diploma or GED.
  • At least two years of experience in a customer service position.
  • Basic tech aptitude skills, basic skills in Microsoft Word, Microsoft Excel and PC.
  • High-speed internet connection (not DSL or satellite).

Benefits include:

  • Medical, dental and vision insurance.
  • Prescription drug coverage.
  • Paid time off.
  • 401(k) with company match.
  • Employee store discount.
  • Employee stock purchase plan.

Check out related work-from-home stories:

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago. 

Apply here