Work From Home

Got Customer Support Experience? Work as a Manager in the US or Canada

PointClickCare, a healthcare software provider, is hiring a manager of customer support.

This role involves managing a customer support team, overseeing the day-to-day operations. Your responsibilities will include ensuring the team achieves departmental objectives and expected productivity levels, as well as coaching team members.

You must have experience in a customer support environment, an understanding of the assisted living healthcare industry and the ability to manage in a fast-paced environment.

Manager of Customer Support at PointClickCare 

Responsibilities include:

  • Managing a customer support team.
  • Overseeing the day-to-day operations.
  • Coaching team members.

Applicants for this position must have:

  • Experience in a customer support environment.
  • Knowledge of the assisted living healthcare industry.
  • The ability to manage in a fast-paced environment.

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Danielle Braff is a freelance writer in Chicago.