Help Customers Solve Problems With This Edpuzzle Job (Includes Benefits)

Edpuzzle, an edtech company, is hiring a customer support agent. This is a full-time remote job available in 21 states. Pay ranges from $40,600 to $50,700.

Responsibilities include hosting video calls to help with teacher training, identifying trends and responding to customer support tickets.

You must have a high school diploma or the equivalent, and at least two years of related experience plus a year of Zendesk experience.

Benefits include health insurance, a 401(k) with company match and paid time off.

Customer Support Agent at Edpuzzle

Responsibilities include:

• Hosting video calls to help with teacher training.
• Identifying trends to suggest improvements.
• Responding to customer support tickets.

Applicants for this position must have:

• A high school diploma or the equivalent.
• Excellent email, phone and video chat skills.
• At least two years of related experience.
• At least one year of Zendesk experience.

Benefits at Edpuzzle include:

• Medical, vision and dental insurance.
• 401(k) with company match.
• Flexible PTO.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.