Hims & Hers, a Telehealth Platform, Is Hiring a Customer Experience Agent

Hims & Hers, a telehealth platform, is hiring a customer experience agent. This is a full-time remote position. You must live in the United States to be considered.

You’ll be required to respond to customer questions via email, phone, chat and messaging systems. Questions must be resolved quickly and accurately. You also should be knowledgeable about Hims & Hers products.

Weekend availability is required.

To be considered, you should have at least two years of work experience and at least one year of experience in a customer-facing support role. Problem-solving, multitasking and communication skills are required. 

Customer Experience Agent at Hims & Hers 

Responsibilities include:

• Answering customer questions via email, phone, chat and messaging systems.
• Resolving problems quickly and accurately.
• Being knowledgeable about Hims & Hers products. 
• Reporting on customer trends and feedback.

Applicants for this position must have:

• At least two years of work experience.
• At least one year of experience in a customer-facing support role.
• Problem-solving and communication skills.
• The ability to multitask.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.