Work From Home

Jackson Hewitt Is Hiring a Social Media Specialist for Tax Season

Hey there, social media maven.

Tax preparation service Jackson Hewitt is looking for a social media specialist for a two- to six-month gig. 

It’s tax season, so expect to be responding to posts from the frazzled and frustrated who need answers — now.

That means you’ll need to have superior organizational and mutli-tasking skills, as well as a professional communication style that keeps everyone calm. At least as calm as they can be as they’re filing their taxes.

Not for you? No worries, you can check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Social Media Specialist at Jackson Hewitt 

Responsibilities include:

  • Responding to all social media postings in a professional manner, composing posts free of grammatical and spelling errors.
  • Resolving client issues by conducting research and escalating as necessary.
  • Staying current on company and industry news and procedures.
  • Multitasking within multiple computer systems to provide prompt responses to clients.

Applicants for this position must have:

  • High school diploma or equivalent.
  • At least two years of relevant social media or customer service experience using chat or email correspondence.
  • General understanding of social media platforms, with the ability to learn new technology and system applications.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.