Work From Home
Love Fashion? Neiman Marcus Needs a Seasonal Customer Service Rep in Texas
Fancy yourself a fashion guru?
Neiman Marcus needs a full-time, seasonal customer service rep who can discern an Oxford from a Blücher.
The job requires answering customer questions related to all of Neiman Marcus Group brands (including Bergdorf Goodman, Last Call and Horchow).
Applicants should have the ability to attend four weeks of in-person training at the Irving, Texas, location. It takes place Monday through Friday during business hours. After that, you’re free to work from home, if you have the proper home-office setup.
Though the listing classifies this position as full-time, hours might fluctuate between 16 and 40 weekly. Schedules may include weekends, but you’re assured two days off each week. The listing does not indicate an end date for the position.
It doesn’t include pay, either, but an estimate from 32 Neiman Marcus salaries for customer service reps on Glassdoor indicates a $13 hourly base pay.
Customer Care Representative at Neiman Marcus
Pay: Not specified
- Assisting callers with questions related to order placement, refunds, tracking information and exchanges for Neiman Marcus Group products
- Providing in-depth information related to company products and policies
- Keeping records of all customer interactions in the company database
- Upselling when necessary
- Meeting individual and team-based performance targets