Work From Home

Lumen Is Hiring a Billing Customer Care Specialist (Benefits Included)

Lumen, a tech platform, is hiring a billing customer care specialist. This full-time remote position is expected to pay between $42,000 and $94,000 per year.

You will be resolving billing-related issues for customers; working with the sales and service delivery teams to improve the customer experience; and helping other teams resolve disputes.

You must have a high school diploma or GED, and at least one year of experience in a telecommunications billing environment. At least two years of experience is preferred.

Benefits include health insurance and a 401(k).

Billing Customer Care Specialist at Lumen

Responsibilities include:

  • Resolving billing-related issues for customers.
  • Working with sales and service delivery teams to improve the customer experience.
  • Helping other teams to resolve disputes.

Applicants for this position must have:

  • A high school diploma or GED.
  • At least two years of experience is preferred.
  • At least one year of experience in a telecommunications billing environment.

Benefits include:

  • Health, dental, vision, life and disability insurance.
  • 401(k).
  • Paid time off.

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Danielle Braff is a freelance writer in Chicago.