Work From Home

Lumen Is Hiring a Billing Customer Care Specialist (Benefits Included)

Some of the links in this post are from our sponsors. We provide you with accurate, reliable information. Learn more about how we make money and select our advertising partners.

Lumen, a tech platform, is hiring a billing customer care specialist. This full-time remote position is expected to pay between $42,000 and $94,000 per year.

You will be resolving billing-related issues for customers; working with the sales and service delivery teams to improve the customer experience; and helping other teams resolve disputes.

You must have a high school diploma or GED, and at least one year of experience in a telecommunications billing environment. At least two years of experience is preferred.

Benefits include health insurance and a 401(k).

Billing Customer Care Specialist at Lumen

Responsibilities include:

  • Resolving billing-related issues for customers.
  • Working with sales and service delivery teams to improve the customer experience.
  • Helping other teams to resolve disputes.

Applicants for this position must have:

  • A high school diploma or GED.
  • At least two years of experience is preferred.
  • At least one year of experience in a telecommunications billing environment.

Benefits include:

  • Health, dental, vision, life and disability insurance.
  • 401(k).
  • Paid time off.

Check out related work-from-home stories:

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.