Work From Home

Night Owls: Punchh Is Hiring a Customer Service Rep to Work 2:30-11 p.m. ET

Danielle Braff

by Danielle Braff

Contributor

Punchh, a loyalty platform, is hiring a customer service representative. Your shift would be Tuesdays through Saturdays from 2:30 to 11 p.m. ET.

Responsibilities include screening and routing calls from customers and employees; communicating issues to management; and monitoring the notification of field service personnel.

One year of customer service experience is required, along with a high school diploma or the equivalent. You should also have great typing and computer skills.

Benefits include unlimited PTO and parental leave, a health care reimbursement stipend and health insurance. 

Customer Service Representative at Punchh

Responsibilities include:

  • Monitoring the notification of field service personnel.
  • Communicating issues to management.
  • Screening and routing calls from customers and employees.
  • Conducting customer satisfaction surveys.

Applicants for this position must have:

  • A high school diploma or the equivalent.
  • One year of customer service experience.
  • Great typing and computer skills.

Benefits include:

  • Unlimited PTO and parental leave.
  • Health care reimbursement stipend.
  • Medical, dental and vision plans.

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Danielle Braff is a freelance writer in Chicago.

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