Work From Home

Obsessed With Music? Score This Entry-Level Job at Splice

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Splice, a music sample library, is hiring a customer experience agent. This is a full-time remote role expected to pay between $52,500 and $67,500 if filled in New York.

You will be handling a range of questions from users; engaging with customers via email, chat and the company knowledge base; and reporting technical bugs to the team.

Applicants must have a passion for creating music, some customer service experience, and written and verbal communication skills.

Customer Experience Agent at Splice

Responsibilities include:

  • Handling a range of inquiries from users.
  • Engaging with customers via email, chat and the company’s knowledge base.
  • Reporting technical bugs to the team.
  • Identifying problems for users and then coming up with solutions.

Applicants for this position must have:

  • A passion for creating music.
  • Customer service experience.
  • Written and verbal communication skills.

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Danielle Braff is a freelance writer in Chicago.