Put Your Customer Service Skills to Work as a Call Center Agent

Got superb customer service skills?

Parallon, HCA Healthcare’s business and operational services provider, is hiring a call center agent. In this role, you’ll be responsible for placing outbound calls to consumers to generate revenue for the hospital.

You must be available to work a Central Time Zone schedule, either part-time or full-time. Full-time hours are Monday through Friday 8 a.m. to 5 p.m. CST. The part-time schedule is Monday through Friday with the option of 8 a.m. to noon or 1 to 5 p.m. CST.

Full-time employees are eligible for benefits. The pay rate is $12.50 to $13 an hour.

Call Center Agent at Parallon

Responsibilities include:

• Placing outbound calls to consumers, then transferring them to appropriate parties upon their approval.
• Escalating unresolved issues to management.
• Attending training sessions and adhering to guidelines and procedures to ensure compliance with HIPAA rules and regulations.

Applicants for this position must have:

• Superb customer service skills.
• High School diploma or a GED is preferred.

Benefits for full-time employees include:

• Medical, dental, vision and life insurance.
• Paid time off.
• 401(k).
• Flex spending account.
• Tuition reimbursement.
• Student loan repayment program. 
• Employee discount program. 
• Employee stock purchase program.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.