Work From Home

This Company Is Hiring an Entry-Level Customer Support Rep (HS Diploma)

ScoreCard Research

Truckstop, a freight management company, is hiring a customer support representative. This is a full-time remote position.

Your responsibilities would include helping customers via phone, email and chat, following up with customers as needed. You’ll spend more than 75% of your time in direct contact with customers, according to the job description, so great communications skills are key for this role.

You must have a high school diploma or the equivalent; an understanding of Microsoft Office; and the ability to multitask. At least two years of experience in a similar role is preferred.

Customer Support Representative at Truckstop

Responsibilities include:

  • Answering questions, resolving complaints and updating customer information.
  • Helping customers via phone, email and chat, following up with customers as needed.
  • Troubleshooting product and service issues.

Applicants for this position must have:

  • A high school diploma or the equivalent.
  • At least two years of experience in a similar role is preferred.
  • Proficiency using Microsoft Office.
  • Ability to multitask and prioritize deadlines.

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Danielle Braff is a freelance writer in Chicago.