Work From Home

This Pet Vet Care Company Is Hiring an Evening Call Center Rep

Danielle Braff

by Danielle Braff

Contributor

Lap of Love, an in-home end-of-life pet vet coordination company, is hiring a call center representative. 

This is a full-time position, and you would be working evenings from 1-10 p.m. or 2-11 p.m. Your schedule may include weekends and holidays. You must attend a mandatory four-week training program. 

You will be responsible for answering a high volume of customer service calls; documenting the pet’s medical information and scheduling appointments; and meeting productivity, quality and performance standards.

You must have experience working in a high call volume customer service environment. 

Pay starts at $15 per hour. Benefits include health and mental health benefits, paid time off, and a 401(k) with company match.

Call Center Representative at Lap of Love

Responsibilities include:

  • Answering a high volume of customer service calls.
  • Documenting the pet’s medical information and scheduling appointments.
  • Meeting productivity, quality and performance standards. 

Applicants for this position must have:

  • Experience working in high call volume customer service environments.
  • Ability to quickly learn custom software.
  • High attention to detail.
  • Availability to attend four weeks of mandatory training.

Benefits at Lap of Love include:

  • 100% company funded health insurance including mental health.
  • Gym membership.
  • 401(k) with 3% match.
  • Paid time off.
  • Pet insurance.

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Danielle Braff is a freelance writer in Chicago.

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