Trustmark Is Hiring a Senior Customer Service Rep (Benefits Included)

Trustmark, a diversified financial services company, is hiring a senior customer service representative. This is a full-time remote job that will be weekdays from 9:45 a.m. to 6 p.m. Central time.

You will be responsible for responding to inbound customer call inquiries and problem-solving by providing information; understanding internal business rules and processing systems; and following up with customers to ensure satisfactory resolutions.

You must have at least three years of work experience in a call center environment. You also need to be proficient in Microsoft Office and have customer service skills.

Benefits include health, dental and vision insurance, life insurance and a 401(k).

Senior Customer Service Representative at Trustmark

Responsibilities include:

• Responding to inbound customer call inquiries and problem-solving by providing information.
• Understanding internal business rules and processing systems.
• Negotiating and providing alternatives and options during calls.
• Following up with customers to ensure satisfactory resolutions.

Applicants for this position must have:

• Three years of work experience in a call center environment.
• Proficiency in Microsoft Office.
• Customer service skills.

Benefits include:

• Health, vision and dental insurance.
• Life insurance.
• 401(k).

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.