Work From Home
Want a 3-Day Weekend Every Month? This Vendor Manager Job Could Be for You
Roadie, a crowdsourced delivery platform, is hiring a CX vendor manager. This is a full-time remote position.
Responsibilities include managing Roadie’s third party contact center vendor relationships; preparing vendor assessments by analyzing vendor performance; and identifying opportunities for improvement.
You must have at least two years of experience in customer support vendor management or the equivalent; critical thinking and problem solving skills; and written and verbal communication skills.
Benefits include a 401(k); 100% covered health insurance premiums; and tuition and student loan repayment.
CX Vendor Manager at Roadie
Responsibilities include:
- Managing Roadie’s third party contact center vendor relationships.
- Preparing vendor assessments by analyzing vendor performance.
- Identifying opportunities for improvements.
- Overseeing initial and ongoing training for partners.
Applicants for this position must have:
- At least 2 years of experience in customer support vendor management or a similar experience.
- Critical thinking and problem solving skills.
- Written and verbal communication skills.
- Ability to work a flexible schedule to accommodate international vendors.
Benefits at Roadie include:
- 100% covered health insurance premiums.
- 401(k) with company match.
- Tuition and student loan repayment assistance.
- Monthly three-day weekends.
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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.
Danielle Braff is a freelance writer in Chicago.