Work From Home

Work From Home as a Customer Support Escalations Specialist at Bellhop

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Bellhop, a moving company, is hiring a seasonal customer support escalations specialist to work remotely.

You will be responsible for resolving escalated customer situations, developing and adapting action plans, and updating customers with their resolution action plans.

You must have at least three years of customer service experience, written and verbal communication skills, and a high degree of organization.

This position requires weekend and holiday availability.

Seasonal Customer Support Escalations Specialist at Bellhop

Responsibilities include:

  • Resolving escalated customer situations.
  • Developing and adapting action plans. 
  • Updating the customers with resolution action plans. 
  • Reviewing and replying to customer reviews across business pages and platforms.

Applicants for this position must have:

  • At least three years of customer service experience.
  • Written and verbal communication skills.
  • A high degree of organization. 

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Danielle Braff is a freelance writer in Chicago.