Work From Home
Work From Home as a Customer Support Representative With Newsela
Newsela, an online news literacy platform, is hiring a customer support representative to work from home.
You will be helping customers navigate Newsela.com; collecting information and trends for the user experience; and documenting customer interactions.
To qualify, you must have at least two years of experience in a customer support role and have had success with meeting or exceeding general support targets and goals.
Customer Support Representative at Newsela
- Helping customers navigate Newsela.com.
- Collecting information and trends for the user experience.
- Documenting customer interactions.
Applicants for this position must have:
- At least two years of experience in a customer support role.
- Success with meeting or exceeding general support targets and goals.
- The ability to isolate issues and provide technical or navigational guidance to customers.
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Danielle Braff is a freelance writer in Chicago.