Work From Home as a Customer Support Representative With Newsela

Newsela, an online news literacy platform, is hiring a customer support representative to work from home.

You will be helping customers navigate Newsela.com; collecting information and trends for the user experience; and documenting customer interactions.

To qualify, you must have at least two years of experience in a customer support role and have had success with meeting or exceeding general support targets and goals.

Customer Support Representative at Newsela

Responsibilities include:

• Helping customers navigate Newsela.com.
• Collecting information and trends for the user experience.
• Documenting customer interactions.

Applicants for this position must have:

• At least two years of experience in a customer support role.
• Success with meeting or exceeding general support targets and goals.
• The ability to isolate issues and provide technical or navigational guidance to customers.

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• 4 Reasons for State Restrictions on Remote Jobs

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.