Work From Home

Work Half-Day Fridays and Earn up to $65K in This Customer Support Role

Danielle Braff

by Danielle Braff

Contributor

ScoreCard Research

Ceros, a content creation platform, is hiring a customer support specialist.

This is a full-time remote position paying between $55,000 and $65,000 annually plus benefits. You will be working a 4½-day workweek ending at 1 p.m. on Fridays. 

Your responsibilities include answering technical questions from clients and the team via chat and email; escalating questions and other issues; and identifying product improvement ideas.

You should have experience working with common design programs and experience in a customer support role.

Benefits include unlimited vacation days, a 401(k) with company match, health insurance and a home office stipend. 

Customer Support Specialist at Ceros

Responsibilities include:

  • Answering technical questions from clients and the team via chat and email.
  • Escalating questions or other issues.
  • Identifying product improvement ideas from clients. 
  • Becoming an expert on Ceros and staying up to date on new features.

Applicants for this position must have:

  • Experience working with common design programs.
  • Experience in a customer support role.
  • Great communication, typing and grammar skills.

Benefits include:

  • 401(k) with company match.
  • Paid parental leave.
  • Health insurance.
  • Unlimited vacation days.

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Danielle Braff is a freelance writer in Chicago.

Apply here