Earn up to $67K Plus Benefits With This Lumen Customer Service Job

Lumen, a global technology platform, is hiring a customer success advocate.

This is a full-time remote position that pays $30,000-$67,000 annually.

Responsibilities include helping onboarding customers, helping them understand each step of the process and upselling products.

Applicants must have at least two years of customer-facing or account management experience; a bachelor’s degree or equivalent work experience; and communication and interpersonal skills.

Benefits include medical, dental and vision insurance; a 401(k), and paid time off. 

Customer Success Advocate at Lumen

Responsibilities include:

• Helping customers use the technologies to meet their business goals.
• Providing accurate and complete quotes.
• Helping customers understand their contract and next steps.
• Identifying and executing potential up-sell and cross-sell opportunities.
• Driving renewals. 

Applicants for this position must have:

• At least 2 years of customer facing or account management experience.
• A Bachelor’s degree or equivalent work experience.
• Communication and interpersonal skills.

Benefits at Transamerica include:

• Medical, dental and vision insurance.
• 401(k).
• Paid time off.
• Fitness reimbursement.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.