Work From Home

Put Your Community Building Skills to Use as a Remote Community Manager

Customer satisfaction is key when it comes to selling, well, anything. That’s why many businesses create online communities to interact with their client base. 

Snowflake, a cloud-based data-warehousing company, is hiring an experienced manager for its community. You’ll create content for users, track engagement and report back on customer concerns — all while working remotely.

If this doesn’t seem like the role for you, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Community Manager at Snowflake

Responsibilities include:

  • Managing community initiatives, including Q&A forum moderation.
  • Creating content to engage users.
  • Tracking and improving upon various initiatives.
  • Communicating customer concerns to product development teams.
  • Overseeing technical and administration aspects of the community, using software like Marketo and Salesforce.

Applicants for this position must have:

  • At least five years of experience in community development or customer advocacy. A bachelor’s degree in a related technical field is a plus.
  • Strong product management, analytical and communication skills.
  • The ability to shift direction when needed.
  • The capability to work individually and with a team.

Nicole Dow is a senior writer at The Penny Hoarder.